Welcome, Fairfax County Public School Employees
At Kaiser Permanente, you receive more than just a health plan. We deliver the top doctors, personalized care, and all the services you need—tailored to fit you and your lifestyle. Explore tools, resources, and information that will help you to understand the Kaiser Permanente plan and benefits. Check out the healthy extras page that can help you stay informed about ways to live healthier—mind, body, and spirit.
Interested in joining Kaiser Permanente? Employees or retirees who wish to enroll in either the HMO or Medicare plan, please visit the FCPS site.
New all-inclusive Care Centers coming this fall
Springfield Medical Center
Same convenient location and quality care. The brand new Springfield Medical Center will be adjacent to the current facility. This brand new facility offers a wide range of care, including Adult Family Medicine, orthopedics, pediatrics, and pharmacy, lab and radiology, and more. The new Springfield Medical Center will replace the current center.
Get directions
Caton Hill Medical Center
Our new Caton Hill Medical Center is a state-of-the-art facility, and will replace Woodbridge Medical Center. The center offers convenient access to specialists, 24/7 Advanced Urgent Care, pharmacy, labs, X-rays, and more. When Caton Hill opens, the Woodbridge Medical Center will close.
Get directions
More access to care when you travel
Members will now be able to access Cigna’s national network of physicians and providers — while traveling outside of areas served by Kaiser Permanente.1 Even better, members who get emergency or urgent care through Cigna’s network will pay the same cost share that they pay at home.
Learn more
Telehealth
You have more telehealth care options. Now you can choose to have a video visit with any clinician without an appointment. Or, choose our new click-to-chat service to connect with a health care professional only when you need medical advice and more.
For $0 copays, choose a telehealth option that fits your needs. From video visits2 to email, you can get care 24/7 without missing a class or skipping school. Visit kp.org/getcare to learn more.
Resources
Check out the top doctors named by Northern Virginia Magazine.
See your doctor without visiting the office. Save time and money. There’s no copay for your video visit.
Contacts
Fairfax County Public Schools
HR Client Services Center:
Phone: 571-423-3000 or 1-800-831-4331 (toll free)
Email: HRConnection@fcps.edu
To enroll: www.fcps.edu/careers/salary-and-benefits/insurance-benefits
For Active Employees and Non-Medicare Retirees:
Kaiser Permanente Member Services
1-800-777-7902 (toll free) or TTY 711
Monday through Friday
7:30 a.m. to 9 p.m. except holidays
For Medicare-eligible Members:
Kaiser Permanente Medicare Advantage Member Services
1-888-777-5536 (toll free) or TTY 711
7 days a week
8 a.m. to 8 p.m. except holidays
Essentials
Resources
Check out the top doctors named by Northern Virginia Magazine.
See your doctor without visiting the office. Save time and money. There’s no copay for your video visit.
Contacts
Fairfax County Public Schools
HR Client Services Center:
Phone: 571-423-3000 or 1-800-831-4331 (toll free)
Email: HRConnection@fcps.edu
To enroll: www.fcps.edu/careers/salary-and-benefits/insurance-benefits
For Active Employees and Non-Medicare Retirees:
Kaiser Permanente Member Services
1-800-777-7902 (toll free) or TTY 711
Monday through Friday
7:30 a.m. to 9 p.m. except holidays
For Medicare-eligible Members:
Kaiser Permanente Medicare Advantage Member Services
1-888-777-5536 (toll free) or TTY 711
7 days a week
8 a.m. to 8 p.m. except holidays
1 The Cigna PPO network refers to the health care providers (doctors, hospitals, specialists)network refers to the health care providers (doctors, hospitals, specialists) contracted as part of the Cigna PPO for Shared Administration.
2 If you travel out of state, phone appointments and video visits may not be available due to state laws that may prevent doctors and health care providers from providing care across state lines. Laws differ by state.
Kaiser Permanente | Fairfax County Public Schools
Most features are available only to members receiving care at Kaiser Permanente medical facilities.
Kaiser Permanente health plans around the country: Kaiser Foundation Health Plan, Inc., in Northern and Southern California and Hawaii • Kaiser Foundation Health Plan of Colorado • Kaiser Foundation Health Plan of Georgia, Inc., Nine Piedmont Center, 3495 Piedmont Road NE, Atlanta, GA 30305, 404-364-7000 • Kaiser Foundation Health Plan of the Mid-Atlantic States, Inc., in Maryland, Virginia, and Washington, D.C., 2101 E. Jefferson St., Rockville, MD 20852 • Kaiser Foundation Health Plan of the Northwest, 500 NE Multnomah St., Suite 100, Portland, OR 97232
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